- Hot & Cold Dual Function
- Protector Sleeve included
- Reusable & flexible
- Remains pliable even at low temperatures
- Pack compatible with Neo G supports to help maintain a constant and secure position on affected area.
Helps: with muscle and joint pain/stiffness, relax muscles, symptoms of arthritis and menstrual cramps.
Hot Water – Remove all packaging and place Pack in heat resistant bowl, cover entire Pack with approx 1.5 litres of boiling water and leave immersed for 5-8 minutes. With caution, pour water from bowl, remove Pack, dry with a towel, place into protector sleeve and apply to affected area.
Helps: with muscle/joint swelling, inflammation, soothe aches and pains e.g. headaches, toothache, insect bites and occupational/sporting injuries.
Freeze: remove all packaging. Place pack in freezer for approximately 120 minutes. Remove pack from freezer with caution, place into protector sleeve and apply to affected area.
Apply hot or cold therapy for as long as comfortable, but for no more than 10-15 minutes at a time. If using alongside a Neo G Support, apply loosely and ensure compression is not too tight.
Ensure to retain box/’Instructions for use’ for future reference
The indications outlined on this box may not be suitable for your condition, before use always seek medical advice from a physician.
DO NOT MICROWAVE. If misused, Pack can cause injury. Discard Pack if damaged/torn.
Never apply Pack directly to skin. Always place Pack in Protector Sleeve (provided) before use and monitor temperature and check skin frequently.
Do not use on sensitive/wounded/damaged skin, mucous membranes and/or if you have a known allergy to any of the specific materials. For external use only, do not ingest.
Always use a cloth/Protector Sleeve when handling Pack to avoid injury. Take caution when using boiling water.
Do not use pack for more than 10-15 minutes at a time (including when used alongside a New G Support)
If a rash develops, pain is prolonged or conditions worsen, discontinue use of Pack and consult a physician.
Keep out of reach of children. Not suitable for babies or small children. For the elderly or people unable to follow usage instructions always use under adult supervision.
- Additional Information
Covid-19: Delivery of Your Order
Express Delivery Service - we aim to fulfil orders placed using our Express Delivery service in 1-2 Working Days;
Standard Delivery Service - please allow around 3 working days for your order to reach you;
Economy Delivery Service - please allow up to 10 working days for your order to reach you, due to the impact Covid-19 is having on the postal network.
Where we deliver
We deliver all over the UK and Ireland.
Orders less than £50 in value:
- If you’re in the UK (including Northern Ireland) economy delivery is just £2.99. If you require a faster delivery service, our standard (approximately 3 working days) service is £4.99. We offer an Express service which is priced at £8.99.
Orders more than £50 in value:
- If you’re in the UK our economy service is free. If you require a faster delivery service, our standard (approximately 3 working days) service is £1.99. We offer an express service which is priced at £3.99.
Delivery to the Republic of Ireland starts at £5.99, with free delivery available when your order is to the value of £50 or greater.
All orders to the value of £50.00 or greater will receive free economy delivery.
Orders placed Using our Express delivery service will be dispatched using either Royal Mail, or by courier. Please see our Delivery Information page for further details. Our Express delivery service is only applicable to orders placed before noon, and excludes delivery at weekends, and on a public/bank holiday.
Please note that due to the Air Navigation (Dangerous Goods) Regulations, we can post a maximum of:
- 2 aerosols per order;
- 4 fragrances or nail polishes per order.
Orders placed containing quantities exceeding this cannot be processed in full. Please see our Delivery Information page (Dangerous Goods section) for further details.